Date : 14/04/2021


Casa Domotic SRL, hereinafter referred to as PRELUDE, has always been concerned with protecting the personal data it is required to process. To this end, Prelude undertakes to fully comply with the regulations in force applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (also entitled “the General Data Protection Regulation”) and the Belgian law of 30 July 2018 on the protection of individuals with regard to the processing of personal data.

The purpose of this privacy statement is to describe how PRELUDE collects, uses and discloses your personal information, whether in connection with the support we provide to you for any questions you may have, the services available on our website, your visit to our websites or blog, the provision of a service by you, your application for a job, or simply in the course of our collaboration together.

This Privacy Policy therefore applies to the personal data of users of our Website or blog, in particular of our services, job applicants, employees, customers, suppliers, public or private partners, and other persons whom we may contact in the course of developing our activities.

Please note that we may change this Privacy Policy from time to time. Please visit our site to review any changes we make.

  1. What types of personal datas are we collecting ?

1.1. The visitors on our website

It is possible to visit our websites without giving us any personal information. However, when you visit our site, we may automatically collect certain information whether or not you choose to use our services. This includes your IP address and the dates, times and frequency of your access to our site and how you browse our content.

We automatically collect your information through the use of cookies, depending on your browser’s cookie settings. To learn more about cookies, including how we use them and what choices you have, please see our “Cookie Policy” notice on our home page.

We also collect data from you when you contact us through our website, for example by using the chat function or when you ask us a question via our contact form. The data we collect, as a result of your request, will mainly be :

1.2. The Clients of our Services

When you use the PRELUDE services offered on our Site (e.g. IT installation, management of your data backup on our servers, installation of video surveillance cameras, etc.), we are required to process personal data. This personal data varies according to the service requested. In principle, the personal data we collect from our customers is limited to name, surname, address and ECB number, i.e. the data necessary for the invoicing and the provision of our services. For services involving the storage of personal data of the customer by PRELUDE, our company will act as a personal data processor and the terms of our intervention will be specified by specific contractual clauses.

If you subscribe to a newsletter, PRELUDE needs the following data to enable you to receive our newsletter :

1.3. Collaborators/partners of Prelude 

If you are a collaborator or partner of PRELUDE, we may collect personal data, which is however limited. In principle, PRELUDE only needs the contact details of the people in your company who are responsible for the collaboration between your company and PRELUDE in order to ensure the management and follow-up of the missions or files handled. We will therefore request the following data:

1.4. Suppliers/Subcontractor

If you are a supplier or a subcontractor of PRELUDE, we may collect your personal data which is however limited.  nous sommes amenés à collecter des données personnelles qui sont cependant limitées. In principle, PRELUDE only needs the contact details of the people in your company who are responsible for the subcontracting agreement between your company and PRELUDE in order to ensure the management and follow-up of the services requested. We will therefore request the following data:

In some cases, we may collect your banking information in order to pay you if your account is not in your company’s name. We may also hold additional information that someone in your company has chosen to share with us. If for any reason we need additional personal information, we will notify you.

1.5. Public/private partners

If you are a public or private partner of PRELUDE, we may collect your personal data which is however limited.  nous sommes amenés à collecter des données personnelles qui sont cependant limitées. In principle, PRELUDE only needs the contact details of the people in your company who are responsible for the subcontracting agreement between your company and PRELUDE in order to ensure the management and follow-up of the services requested. We will therefore request the following data:

In some cases, we may collect your banking information in order to pay you if your account is not in your company’s name. We may also hold additional information that someone in your company has chosen to share with us. If for any reason we need additional personal information, we will notify you.

1.6. Candidates for a job offer, trainees, temporary workers, employees, freelancers.

As part of an employment offer, the trainees   or temporary workers or freelancers with PRELUDE,  we may collect the following data:

Please note that the above list of categories of personal data that we may collect is not exhaustive.

This data is necessary to enable us to assess your skills in the context of a pre-contractual relationship, to conclude an employment contract and to ensure the management and follow-up of our contractual relationship or to meet legal obligations.


17. Visitors to our premises and buildings

If you visit us in our premises and buildings, we will collect the following personal data:


2. How are personal data collected ?

2.1. Visit and use of our website/blog

We may collect certain data automatically or data that you voluntarily communicate to us via our website, by e-mail or by telephone in order to be able to answer you or in order to be able to provide you with the requested service.

 2.2. Collaborators/Partners/Suppliers

We will receive personal data directly from you in the following ways :

If applicable and in accordance with laws and regulations, we may obtain more information about you through :

2.3. Candidates for a job offer, trainees, temporary workers, employees, freelancers.

We collect personal data from candidates from the three following ways :

2.4. Visitors to our premises and buildings

We collect your personal data during your visit by entering your data in the visitors’ register.


3. Purposes and legal bases of treatment

In general, personal information are only used to enable us to provide you with the services you have requested, to fulfill an order for services from a supplier, to communicate with you, to improve or develop our services or products, to provide you with targeted advertising and services, to protect us and our customers or partners, or to benefit from a service or product we have purchased from you.

Specifically, we use your personal data to:


In case the legal basis for the processing is our legitimate interest, PRELUDE ensures that the impact of the processing on the protection of your privacy is as limited as possible and that, in any case, the balance between the legitimate interests of PRELUDE and its partners and the possible impact on the protection of your privacy is not disturbed. If you nevertheless have objections to such processing, you may exercise your explicit right to object below.

PRELUDE will not sell or rent your personal data to third parties, unless you have given your consent.

4.  What are your rights regarding the processing of your personal data by PRELUDE, and who can I contact ?

You have rights regarding the processing of your personal data. Our establishment is at your disposal for any information on this subject. You can also contact our DPO at the following e-mail address or by mail at the address of our establishment.

The main rights you have are the following:

You can consult your personal data at any time. Simply contact us at the address mentioned below (Data controller). You will then be given as complete an overview as possible of your data, the purposes, the recipients of the data, the storage periods and the existence of an automated decision-making process.

It is possible that the data in our possession is no longer up-to-date or correct. You can request that this data be corrected or completed at any time. However, it is up to you to specify which data you wish to have corrected or completed.

You have the right to ask us to limit the processing of your personal data under certain conditions, namely;

– when you contest the accuracy of the data;

– where you have objected to the processing and we are in the process of verifying whether the legitimate grounds pursued by the controller override those of the data subject

– when you consider that the processing of your personal data would be unlawful but you do not wish to exercise your right to erasure of your data;

– when we no longer need your personal data for the purposes listed above but you need it for legal proceedings.

If you feel that your personal data is not being used in an appropriate manner, you may object to the processing of your personal data provided that the processing is based on our legitimate interests or on your explicit consent and that the objection is based on reasons relating to your particular situation. In order to exercise this right, you are required to indicate to which specific processing you object and for which specific reasons. This information is necessary in order to balance the interests involved.

Please note that we will not be able to comply with your request to object if:

In case your personal data is processed under contractual obligations or explicit consent and using automated processes, you have the right to request that your personal data be transferred to you in a commonly used structured format, or be transferred to another controller designated by you. The Privacy Act, however, places some limitations on this right and therefore it is not applicable to all data.

You can ask us in the cases permitted by the GDPR to delete your personal data upon your request. However, this right is not absolute. The exercise of this right can only be implemented in the following cases:

– the personal data are no longer necessary for the purposes for which they were collected;

– the person concerned withdraws the consent on which the processing is based and there is no other legal basis for the processing;

– the person concerned objects to the processing and there is no compelling legitimate reason for the processing or if the person concerned objects to processing for the purpose of canvassing;

– the personal data have been processed unlawfully;

– the personal data must be erased in order to comply with a legal obligation provided for by Union law or by Belgian law;

– the personal data have been collected in the context of the provision of information society services.

You have the right to lodge a complaint against any violation of your rights with the supervisory authority if you consider that our establishment has not acted in accordance with the applicable legislation (contact of the supervisory authority under the article “Controller”).

You can exercise your rights, ask us any questions or make any comments about this statement at the address mentioned under the article “Data controller”. We will do our best to process your request as soon as possible, and in any case within one month (subject to extensions permitted by law). Your rights can be exercised in principle free of charge, subject to excessive demands that would cause a significant administrative overload for PRELUDE.


5.    The person in charge of processing your data

In accordance with Regulation 2016/679, the person responsible for your personal data is :

Casa Domotic SRL
Rue Lonhienne, 22
B – 4000 Liège

To contact us, you can send your requests directly to the Data Controller at the following e-mail address or to the postal address mentioned above

Mr Corentin Botte
Mail :
Please note that this e-mail address may only be used for privacy-related inquiries.

For any request, we will ask you, if necessary, for proof of your identity by providing a copy of an identification document. We may also request any additional information we deem necessary regarding your request. If you request access to information we hold about you, we will not charge you for that access unless your request is “manifestly unfounded or excessive”.  In that case, we may charge you a reasonable administrative fee to the extent permitted by law.

Control Authority

The control authority in Belgium can be contacted as follows :


6.    Sécurité

PRELUDE has implemented numerous technical, physical and organizational security measures to ensure the integrity, confidentiality and availability of the data of persons who interact with PRELUDE.

In particular, PRELUDE has implemented security techniques to protect personal data stored on computer servers against unauthorized access, improper use, alteration, illegal or accidental destruction and accidental loss.

PRELUDE is committed to a process of continuous monitoring and improvement of its security procedures to take into account new technologies or risks.

PRELUDE has also put in place contracts and imposed specific obligations with its subcontractors, partners or staff to ensure that the manual and electronic processing of any personal data is handled in a confidential manner and with appropriate security measures to avoid any misuse of such data.

If you suspect any misuse, loss or unauthorized access to your personal information, please notify us immediately: email:


7.    Who has access to my personal data ?

We may share your personal data with the following categories of persons if they have a compelling need to know your personal data for the purpose for which it is requested or on a ‘need-to-know’ basis:

– our collaborators who have to deal with your file and the site on which we intervene (employees, self-employed, partners);

– employees of tax authorities, insurance companies, mutual insurance companies, banks or any other public organization when the law or any other regulation requires that your personal data be communicated;

– third-party service providers who intervene on our behalf, including lawyers, bailiffs, external consultants, auditors, IT service providers, communication companies, cleaning and building maintenance personnel, and personnel in charge of the security of goods and persons.


8.    Will my personal data be forwarded outside Belgium ?

In fulfilling its missions, PRELUDE works with companies based in Belgium and the servers of its websites are located in the European Union. In principle, no personal data is stored outside the territory of the European Union.

In case PRELUDE needs to transfer your personal data to service providers, partners, joint ventures, subsidiaries whose headquarters are located outside the European Economic Area, in such cases, standard contractual clauses adopted by the European Commission will be imposed on the recipient if the protection of personal data is not sufficiently protected in the destination country.


9.    How long will my personal data be kept ?

We only keep your personal data for as long as is necessary for the purposes described above.

In principle, we will delete your personal data from our systems if there is no contact with you after an uninterrupted period of 13 months.

In the case of a contract with PRELUDE, we will retain your personal data after a period of 5 years from the end of the contract with us. We may, however, retain your personal data for a longer period if required by law or regulation.

For employees of our partners or clients, personal data will be deleted after a period of 2 years after we are informed by our partner or client that you no longer work for them.

For applicants for employment with PRELUDE, personal data will be retained after the applicant’s selection period for a maximum of 2 years.

We may also retain your billing, contractual or other data for periods required by any applicable law or regulation.


10. Revisions and Updates to this Privacy Statement

We may make changes to this Privacy Statement from time to time, primarily to conform to new regulatory requirements. Any changes will be effective immediately upon publication of the updated Privacy Statement. In the event of a material change, a notice will be posted prior to their effectiveness or sent directly to you. When you continue to use our services after the effective date of the amended Privacy Statement, we will consider that you accept these changes.



1.    What is a Cookie ?

Our site uses so-called “cookie” technology or other similar technologies. A cookie is a small data file that our web server sends to a connected terminal (computer, tablet, smartphone etc.) as soon as you visit our website and which includes a unique identification number. Some cookies are essential to the use of our site. They generally enable easier and faster interaction between your terminal and our site. Cookies can also be used to make the content of a website more relevant to the visitor or to personalize the content displayed. Finally, cookies may also be used for statistical purposes to better understand how visitors use our Site and the services we offer.

Casa Domotic SRL, hereinafter referred to as “Prelude”, undertakes to comply with the Belgian law of July 10, 2012 containing various provisions on electronic communications and transposing into Belgian law all of the European regulations entitled the “Telecom Package” regulating electronic communications networks and services (Directive (2009/140/EC), Directive (2009/136/EC) and Regulation (EC) No. 1211/2009) as well as subsequent amendments. For this reason, we inform you about the type of cookies we use, their purpose of use, how long they are kept and how you can change your privacy settings to restrict the use of certain cookies.

  1. Definitions

These cookies are set by the website you are visiting. These cookies are only intended for this website.

These are cookies placed by someone other than the owner of the site you are visiting. For example, some of our pages may contain cookies from third parties such as social networking sites (Facebook, Twitter etc.), which place their own cookies on your device when you interact with their application.

These are cookies placed by someone other than the owner of the site you are visiting. For example, some of our pages may contain cookies from third parties such as social networking sites (Facebook, Twitter etc.), which place their own cookies on your device when you interact with their application.

These cookies remain on your device after you close your browser and last for a period of time specified in the cookie. We may use persistent cookies to remember your preferences the next time you visit.

These cookies enable you to use the various parts of the Prélude website. Without them, some features may not be available. They also help us to ensure that our site functions properly and to correct any errors.

These cookies help us personalize our Prelude site by remembering your preferences and settings such as language choice.

Statistical or analytical cookies collect information about your navigation on our site and allow us to improve the user experience, the content and to better adapt the site to your wishes.

These cookies are not essential to navigation on our site but can facilitate your searches, optimize your experience and for us: to better target your expectations, to improve our offer, or to optimize the functioning of our site. You can therefore refuse these cookies when you connect to our website.

Some websites have agreements with partners to show you advertisements for specially targeted products or services during your visit. These partners may also be able to track your movement through different sites.


3.   What types of Cookies are used by Prelude ?

We use the following cookies on our site :

a) Essential and technical cookies

These are cookies that are essential to any navigation. These cookies are not directly accessed or stored by our site. They do not contain any data other than your IP address, which is necessary for your navigation on the Internet. They include, for example, cookies that help you navigate the site and return to previous pages, or performance or load balancing cookies.

b) Functionals cookies

We may use functional cookies to remember the choices you make on our site, where appropriate. This information is only stored on your computer and is only used by us in an anonymous manner. These cookies are necessary and cannot be refused.

Name of the cookieProviderAimsDuration
rc::agoogle.comThis cookie is used to distinguish humans from robots. This is necessary for our site to create valid reports on site usage.

It is one of the essential cookies.


rc::cgoogle.comThis cookie is used to distinguish humans from robots.session

c) Statistics and performance cookies

Google Analytics:

Among the statistical cookies, our site uses Google Analytics. Google Analytics uses internal cookies to generate reports on the interactions of the Users of our Site. However, the cookies used do not personally identify users. The data stored in Google Analytics is deleted within the legal period (13 months) and you have the right to access, portability and deletion of this data.

The three cookies set by Google Analytics are the following:

_ga, _gat et _gid

They record a unique encrypted identifier, which is used to generate statistical data on how the visitor uses the site. They do not identify you in any way, neither during your visit nor during the analysis of the data.

More precisely:

_GA : Is a cookie associated with Google Universal Analytics, which is an update of the most widely used Google analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a customer ID. It is embedded in every page request on a site and is used to calculate visitor, session and campaign data for site analytics reports. It is set to expire after 13 months.

_GID : This cookie is associated with Google Universal Analytics. It stores and updates a unique value for each page visited.

_GAT : This cookie is associated with Google Universal Analytics. It is used to limit the throughput of requests, which limits the collection of data on high traffic sites. It expires after 10 minutes.

You can unsubscribe from Google Analytics at any time via the following site:

The statistical analysis has been set up to be strictly anonymous and allows us to identify the most visited pages, the duration of the visits and to know the global habits of the Users of our application. It is also a way to detect navigation difficulties on our site and to evaluate the effectiveness of our service offers.

d) Advertising and social network cookies (third party cookies)

In addition to Google Analytics above, our site may present third-party cookies. These are cookies related to your interaction with your social media accounts. Our site does not use advertising cookies.

We may include on our site, computer applications from third parties, which allow you to share content from our site with other people or to let these other people know your consultation or your opinion concerning the content of our site. This is notably the case of the “Share” and “Like” buttons from social networks such as Facebook, Twitter, Google+, Pinterest, Instagram, Youtube, etc.

Third parties (social networks) are notified of your visit to our site via their cookies. By storing their cookies on your workstation, these third parties can recognize you on a subsequent visit to their site. Social media cookies (e.g. Facebook, Twitter, Pinterest, Instagram, YouTube) can be blocked or deleted by your browser options. In addition, we offer you the possibility to refuse these cookies at the time of your visit to our site (acceptance of third-party and statistical cookies).

For more information on the use of your personal data in relation to social networks, and given that social network cookies are managed by the social network’s site editor, we invite you to consult the privacy policies of the relevant third-party social networks.


4.   Cookie storage terms

Most of the cookies we use are session cookies. These cookies are used to facilitate operations on our site during a browsing session. Your session begins when your web browser screen opens and ends when you close it. Session cookies are temporary and are deleted the moment you close your browser.

Some cookies used are permanent cookies. They remain on your hard drive for a predefined period, up to 13 months, or until you delete them. They are activated each time you visit the website that placed the cookie (e.g. cookies placed by social media).


5. Cookies management

You can refuse cookies when prompted to accept them. You can also deactivate cookies and prevent them from being saved by configuring your browser in the appropriate manner. Finally, you can delete the cookies already installed on your computer or mobile device at any time.

To change your browser settings to restrict cookies, you can find instructions for the most common web browsers below:

For Internet Explorer

For Mozilla Firefox

For the browser Google Chrome

For the browser Safari

For the browser Opéra

For more information on how to delete or control cookies, you can use your browser’s help function. You can also get more details about cookies and how to control or delete them on the website For the use and suppression of cookies in cell phone and tablet browsers, please consult the manual for your electronic device.

6.   Additional information

If you have any questions or comments about cookies after reading this cookie statement, you can contact us by email at or by writing to the following address :


Mr Quentin Pierre
Rue Lonhienne, 22
4000 Liège

  1. Modifications

Prelude reserves the right to unilaterally change its cookie policy to meet the standards imposed by any applicable law. Changes will be communicated on the website. Please check this page from time to time for any new information that may be added.